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Can't add photos

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Curt Fuller
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Can't add photos

Post by Curt Fuller » Sat Jan 06, 2018 2:00 pm

I've been trying to add photos both in a regular post and in a PM. I get that little yellow triangle symbol to the right of the download bar. Clicking on that it tells me the size limits and says my pic is something like 3200 x 2400 . That is the original size on the camera but I've cropped and resized and my photo software is saying the pic is within the size limits and 168kb.

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Steve Schlumpf
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Re: Can't add photos

Post by Steve Schlumpf » Sat Jan 06, 2018 3:15 pm

Curt, if you remember, we had a few issues with the 'Lightbox' program that we use to enlarge the thumbnail images. Don't know if that is the case here or not but have a few questions for you: What are the pixel dimensions of the image you are trying to upload? And, does that image still have its metadata? If so, remove the metadata and try again.
Steve

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Chuck Jones
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Re: Can't add photos

Post by Chuck Jones » Sat Jan 06, 2018 3:38 pm

Curt,
With all due respect sir... and all that bs :D
... if the upload says the photo is the size you indicate I'm going to put my money on the fact you are mistakenly trying to upload the original photo from your camera. Double check the location and name of the photo you are browsing to when you go through the steps of the upload. And you will not get a prize for being the first to ever do that.

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Curt Fuller
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Re: Can't add photos

Post by Curt Fuller » Sat Jan 06, 2018 4:10 pm

Steve Schlumpf wrote:
Sat Jan 06, 2018 3:15 pm
Curt, if you remember, we had a few issues with the 'Lightbox' program that we use to enlarge the thumbnail images. Don't know if that is the case here or not but have a few questions for you: What are the pixel dimensions of the image you are trying to upload? And, does that image still have its metadata? If so, remove the metadata and try again.
959 x 626 164kb but you lost me on the metadata thing. As far as I can tell, I'm doing this the same as I've done for hundreds of photos I've posted. This is a copy and paste of what I'm seeing.

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Curt Fuller
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Re: Can't add photos

Post by Curt Fuller » Sat Jan 06, 2018 4:25 pm

Ok, I googled how to remove metadata, got the same result........
ERROR
The image must be at least 0 pixels wide, 0 pixels high and at most 1200 pixels wide and 1200 pixels high. The submitted image is 3264 pixels wide and 2448 pixels high.
Last edited by Curt Fuller on Sat Jan 06, 2018 4:35 pm, edited 1 time in total.

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Steve Schlumpf
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Re: Can't add photos

Post by Steve Schlumpf » Sat Jan 06, 2018 4:32 pm

Curt, can you email me the photo?
Steve

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Steve Schlumpf
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Re: Can't add photos

Post by Steve Schlumpf » Sat Jan 06, 2018 4:40 pm

OK, got the photo and will attempt to upload.
1st attempt plum 6 in (2).JPG
Not sure what to say Curt. I did not change a thing.
Probably has nothing to do with anything but I have had problems in the past just because of the title of an image. Maybe shorten the title and remove the (). Sometimes stupid computers view those as commands, then get lost!!
Steve

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Curt Fuller
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Re: Can't add photos

Post by Curt Fuller » Sat Jan 06, 2018 8:06 pm

Steve, I just tried to download the same photo I posted in the Pyro'd vase post and it won't take it either. So I must be jinxed! I noticed no other photos have be posted, is anyone one else having trouble that isn't an administrator?
Last edited by Curt Fuller on Sat Jan 06, 2018 8:13 pm, edited 1 time in total.

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Steve Schlumpf
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Re: Can't add photos

Post by Steve Schlumpf » Sat Jan 06, 2018 8:13 pm

Curt Fuller wrote:
Sat Jan 06, 2018 8:06 pm
Is anyone one else having trouble that isn't and administrator?
Good question!
Steve

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Charlie B Dog
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Re: Can't add photos

Post by Charlie B Dog » Sat Jan 06, 2018 10:30 pm

I'm not an administrator. I'm just a dog. So let me try it.

Dog gone! You are right. I can't do it either.

Looks like Chuck has his work cut out for tonight.

He'll get back to you... sometime.

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Steve Schlumpf
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Re: Can't add photos

Post by Steve Schlumpf » Sat Jan 06, 2018 10:39 pm

Oh Oh... :bonk:
Steve

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Charlie B Dog
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Re: Can't add photos

Post by Charlie B Dog » Sat Jan 06, 2018 11:45 pm

Let's try this again. This time I am going to strip the meta data, whatever that is.
1st attempt plum 6 in (2).JPG
Well I'll be doggoned again. It worked.

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Chuck Jones
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Re: Can't add photos

Post by Chuck Jones » Sun Jan 07, 2018 12:51 am

Good job Charlie, thanks for your help.

This doesn't solve the problem because it's quite likely that if we said everyone has to remove the EXIF and/or Meta Data from their photos before posting them it would probably reduce the activity on this board considerably. It's possible many other folks are as unaware of these terms as I am. There is a design flaw, coding error, or something in this new software release that will have to be fixed.

I am going to dig through post on support forums related to the software to see if I can find out what's possible.

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Charlie B Dog
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Re: Can't add photos

Post by Charlie B Dog » Sun Jan 07, 2018 1:31 am

One more try to see if the temporary fix fixes it temporarily.
Steves+version.JPG
Looks like it does.

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Curt Fuller
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Re: Can't add photos

Post by Curt Fuller » Sun Jan 07, 2018 11:43 am

Chaching! Thanks Charlie and Chuck and Steve!

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Steve Mawson
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Re: Can't add photos

Post by Steve Mawson » Mon Jan 08, 2018 3:47 pm

Well at least you got this photo posted 3 times even though you didn't do it. Probably could tell more if it was standing up but if you still can't post photos then ??? Anyway looks like you are off to a good start Curt :1thumbup .

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Mike Cruz
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Re: Can't add photos

Post by Mike Cruz » Mon Jan 08, 2018 10:06 pm

Curt, I think they were just trying to get you to leave the site...but you persisted, and they let you post pics again. :lol:
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Chuck Jones
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Re: Can't add photos

Post by Chuck Jones » Tue Jan 09, 2018 1:02 pm

I did not say that even a mutt could post pictures. :no:

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